PRIVACY POLICY

At Cheveux LLC, we value the trust you place in us when shopping for our premium human hair extensions, wigs, lace closures, frontals and beauty products. Your privacy is at the heart of everything we do and we’re committed to protecting your personal information with the highest standards of care. This Privacy Policy outlines how we collect, use, store and safeguard your data to ensure a secure and enjoyable shopping experience.

1. Information We Collect

Your full name
Email address, for order confirmations and updates
Shipping and billing addresses
Phone number, for customer support & delivery coordination
Order history, to help us serve you better
Limited payment information (processed securely through third-party gateways)
Technical details like IP address, browser type, device information (via cookies)

2. Why We Collect Your Information

We collect data to make your shopping experience as smooth as possible, specifically to:

Process & fulfill your orders
Send updates about shipping & order status
Respond to questions & support requests
Provide promotions, discounts & recommendations
Analyze & improve website performance & usability

3. Cookies

We use cookies to save your preferences, track site performance and deliver tailored content. You can disable cookies anytime in your browser settings, though some features may not work properly.

4. Data Security

We use industry-standard encryption and protocols to keep your data secure. While no system is 100% safe, we take every precaution to safeguard your information from unauthorized access, disclosure, or misuse.

5. Your Rights

Access and review the data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications anytime

To exercise these rights, contact us at info@mycheveux.com or call (+1) 470-666-8989.

6. Changes to this Policy

We may update this policy as our business grows or laws change. Updates will be posted on this page, and we encourage you to check back periodically.

Got questions or need assistance? Contact us at info@mycheveux.com or call (+1) 470-666-8989.
Our address is 11 Harmony Grove Pkwy, Acworth, GA 30101, USA.